Referring adult patients to community diabetes education programs is quick and simple

*Important Notice: Our fax machine was inaccessible from July 28 to August 3 late afternoon. Faxes sent during this period were issued a failed transmission report. If you did not received a failed transmission report during this period, please contact our team. We regret this occurrence and thank you for your continued support of our programs.*

**Please be advised, your referral will be reviewed by a diabetes educator but due to the COVID virus if the educator assesses that services are not urgent, services may be delayed.**

Diabetes Central Ottawa – Intake & Referral (DCO), represents a single access point to community diabetes education programs with one form, one fax number. You can find the referral form here and fax the completed form to our office.

Once you refer an adult (18+) patient to DCO, you will receive a fax confirming that your patient’s referral has been triaged by our Patient Navigator and will identify which specific diabetes education program (DEP) and site s/he has been referred to. The DEP will contact your patient to set up an appointment.

Community diabetes education programs are available to anyone diagnosed with diabetes whether they need an endocrinologist or not.  The programs provide education and support to adults living with prediabetes or type 2 diabetes.

There are seven community Diabetes Education Programs (DEPs) offering programs at 18 locations across Ottawa and 1 in Kemptville. You can click here to see programs and locations. The DEPs provide a range of services including group and individual sessions on diabetes management, and insulin initiation and management.

Funding for this program is provided by the Champlain LHIN.  The seven partner Diabetes Education Programs are:

Facts on community diabetes education:

  • Referring a patient is easy with the printable referral form.
  • Education teams consist of a Registered Dietitian and Registered Nurse, most of whom are Certified Diabetes Educators.
  • Patients who are referred will receive individualized or group diabetes education sessions.  Schooled in principles of adult education, educators assess needs then use a combination of health coaching, motivation techniques and conversation to facilitate learning and enhance self-management skills.
  • There are additional services and supports your patients can access through the Diabetes Educators such as foot care assessment, a label-reading course, and grocery store tours.